Delivery of orders throughout the national territory, from Monday to Friday during business hours.
Shipping costs and delivery times vary depending on the address, volume, weight of the order and the type of shipping chosen.
The delivery time will be communicated at the end of the order, after the customer enters the destination zip code and chooses the desired shipping type.
This period begins to be counted from the authorization of the purchase by the card administrator, or from the confirmation of payment by the financial institution, if the payment is made via bank slip or debit from the account.
If the order is not successfully received, the order will be returned to Altra, cancelled and the amount will be refunded, minus the shipping cost.
Have you purchased more than one product? They will always be delivered together!
Upon receiving the merchandise, check whether the product was damaged during transportation, whether it matches the product(s) purchased on the Website, and/or whether it contains any manufacturing defects. If you have any problems, just get in touch.
